OBJECTIVE
Obtain a challenging position in Health Policy and Administration where I can utilize my skills in management, human resources, quality assurance and patient satisfaction; to make meaningful contributions to my employer, and gain personal experiences in a professional work setting.
EDUCATION
The Pennsylvania State University, University Park, PA
Bachelor of Science in Health Policy Administration, August 2013
QUALIFICATIONS
• Passionate and educated in patient care, access, cost and quality
• Strong problem solving skills and exceptionally fast learner
• Excellent management, organization and communication skills
• Comfortable in high stress environments and able to adapt quickly to change
• Comfortable and effective at multi-tasking
• Knowledgeable in Medicare/Medicaid policies
• Leadership and Supervisory roles
• Computer Proficiency: Microsoft Word, PowerPoint, Excel, Access, Practice Fusion EMR, Quickbooks, UA Forms, Medent EMR, Epic EMR
PROFESSIONAL EXPERIENCE
Wellspan Family Medicine Lebanon, Pa January 2016- current
Clerical Supervisor- Office Coordinator
• Direct supervision of 11 Medical Secretaries, daily tasks, scheduling, discipline, delegating responsibilities.
• Plan, direct, coordinate and evaluate the day-to-day operations of the front and back office.
• Liaison between physicians, clerical and clinical staff.
• Hiring and firing staff, recruiting, onboarding and training processes
• Entering and creating a daily deposit and cash out report
• Patient care: including, check-in, check-out, patient complaints and scheduling.
• EMR maintenance
• Dean Vaughn Medical Terminology course certified
• EPIC super-user trainer
• Holding monthly staff meetings
• Managing and processing Kronos payroll
• Ordering supplies
• Insurance verification and education
• Hipaa laws and enforcement
• Serve an underprivileged community with excellent healthcare and compassion
Regupol America Lebanon, PA December 2014- January 2016
Human Resource/Accounting Administrative Associate
• Process client billing and vendor payables. Primary AP voucher and AP invoice controller. Review all client invoices for sales tax compliance, send out invoices and statements.
• Purchasing raw materials, receiving material and managing inventory.
• Entering and creating a daily production report.
• Maintain the Bill of Materials and work with plant and inventory manager to complete work orders.
• Heading new employee orientation meetings, onboarding, entering new employee and benefit paperwork.
• Keeping employees up to date with health insurance paperwork, providing handouts and information.
• Head of Canadian partner’s remote bank account, responsible for large sums of money, deposits and transfers. Monthly reports and invoices.
• Customer service and follow up with clients concerning credits, late payments and tax information.
• Entering W-9 information for all vendors, keeping system up to date.
• Entering employee work hours and any paid holiday for payroll.
Abba Vet Supply Annville, PA/Las Vegas, NV April 2014-October 2014
Administrative Associate
• Corresponded with clients over the phone selling equine pharmaceuticals.
• Ran specials and promotions through website, social media sites, local advertising.
• Head of Geo...
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