PROFESSIONAL SUMMARY
Administrative support professional with over 10 years of experience supporting office managers, executives, administrators and human resource personnel. Dependable worker with excellent communication and computer software skills. I specialize in multi-tasking and working in high pressure environments that require attention to detail and ability to manage multiple responsibilities. I am committed to accomplishing all goals and providing an excellent and professional work ethic.
EXPERIENCE
Data Entry Clerk III 2011 – 2012
PrideStaff West Palm Beach, FL
• Entered and update data into the Key Performance Indicator (KPI) database
• Created and build formulas for Key Performance Indicators (KPI) database
• Extensive data entry
• Extensive use of Excel
• Answered phones
• Answered/trained employees on use of KPI database
• Performed data mining using Excel
• Created and maintained reports
• Performed and created calculations
• Transferred data from one spreadsheet to another
• Updated data into company’s new intranet
• Transferred data from spreadsheets to intranet
Customer Service Representative 2007 – 2010
Medco/Liberty Medical Supply Port Saint Lucie, FL
• Signed members up for Medicare Part D services and maintained member Medicare Part D accounts
• Obtained and entered member prescription drug information/payment information
• Updated and maintained client Medicare Part D accounts and billing information
• Processed client documents with valid doctor information and client contact information
• Retrieved correct ICD – 9 codes from doctor offices for clients
• Trained new employees on how to obtain doctor information, client information, ICD – 9 codes and how to use the different computer systems to access client accounts and locate basic doctor information.
Administrative Assistant 2006 – 2007
Palm Beach Maintenance Palm Beach Gardens, FL
• Processed accounts receivable for the landscaping division
• Performed the filing, typing, database management and mass mailing of documents
• Completed data entry, answered phones, provided customer service, and ordered office supplies
• Ensured that the office ran smoothly alongside the office manager
Human Resources Assistant 2005 – 2006
Office Team (Gulfstream Goodwill) West Palm Beach, FL
• Prepared forms for employment ...
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