Administrative Assistant

8/20/2011
Melbourne, FL

Position Desired

Healthcare Administrative & Clerical
Melbourne, FL
Yes

Resume

OBJECTIVE
Medical Administrative Assistant graduate seeking to obtain a position with an organization where I can excel in field that I am passionate about.

EDUCATION
Everest University, Orlando, FL 01/2011
Medical Administrative Assistant

CERTIFICATIONS

• CPR
• HIPAA
• HIV/OSHA


SKILLS

• Microsoft Office, Charting, ICD 9 & CPT
• Quick Books
• Telephone Triage, Office Administration
• Lotus Notes
• Scheduling / Patient Appointments
• Medical Manager
• Operate Office Equipment / Software Applications
• Case Histories / Intake Forms
• Insurance and Claim Forms
• Receive & Route Messages
• Compile and Record Medical Charts, Reports, and Correspondence
• Medical Records, Technical Library, Files
• Bilingual (English/Spanish)


WORK HISTORY
Central Florida Injury, Orlando, FL
Medical Administrative Assistant Extern (160 hrs)
• Answered telephones, and directed calls to appropriate staff
• Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations
• Operated office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records
• Accepted payments and verified insurance
• Entered patients data into system

Walt Disney World Swan Dolphin Resort, Lake Buena Vista, FL 2008-Present
IT Tech/IT Coordinator/Communications
• Serve as a key member of interdisciplinary information technology team for a multi-million dollar convention resort
• Responsible for insuring that all databases, POS systems, and PC hardware for the complex runs smooth daily
• Managed ticket system for work orders, answered high volume calls, disseminated information into work orders, coordinated and assigned work assignments to technicians, managed office supplies needs and r...

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